Terms & Conditions
Welcome to Saro Cosmetics. By using our website and placing an order, you agree to the following terms and conditions.
Business Ethics
Honesty & Transparency
We conduct our business with honesty, transparency, and fairness in accordance with Islamic principles.
“The buyer and the seller have the option (to cancel or confirm the deal) as long as they have not separated. If they are truthful and clear, they will be blessed in their transaction.”
(Sahih al-Bukhari & Sahih Muslim)
Orders
Order Acceptance
- All orders are subject to availability
- We reserve the right to cancel or refuse any order
- Customers must provide accurate information
Pricing
Payments & Charges
- All prices are listed in PKR
- Cash on Delivery (COD) available nationwide
- Full payment must be made at delivery
Shipping
Delivery Terms
- Delivery time: 3–5 working days
- Delays may occur due to unforeseen circumstances
- Customer must be available to receive order
Returns
Refund Policy
- Returns only for damaged or incorrect items
- Request within 3 days of delivery
- Proof (image/video) required
Customer Responsibility
Accurate Information
- Provide correct address & contact details
- Fake orders may lead to account restriction
Prohibited Use
Strict Rules
- Fraud or misuse of website is prohibited
- Deception goes against our policies
“Whoever deceives us is not one of us.”
(Sahih Muslim)
Privacy
Data Protection
- Customer information is kept secure
- We do not share personal data
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